From a news report.
On prom day in 2017 a 911 call from a high school in the city of Gilbert, was answered and a woman whispered, “I scare.” Then a burst of static—and the sound of the phone hitting the floor.
By the time officers arrived at the high school, the phone receiver hung loose at the front desk, swaying on its cord.
Rich, one of the responding officers, said there was no sign on any of the security cameras that anyone had made the call. No prankster. No unidentified woman. Yet officers responding to the 911 call reported something pushing between them as they entered the school nurse’s office.
Rich interviewed the nurse three times. By the third, she could no longer hold back, and visibly upset, she slammed her hand on the desk. “Fine, I’ll tell you,” she said. Then she revealed something even Rich found hard to believe: her entire life had been haunted. Footsteps. Doors opening and closing on their own. Strange occurrences followed her wherever she moved.
“Why didn’t you tell me sooner?” Rich asked. She looked at him, weary. “Three weeks ago, everything at the house stopped. It was peaceful. And then last night … it started again.” Rich, who had been assigned to investigate the incident as a 911 infraction, sent the video footage to a forensic expert. It wasn’t just distorted. It wasn’t masked or artificially generated. The voice on the recording wasn’t human. “We ran down every possible lead or idea that we could come up with. I was stuck. I couldn’t find an answer.”
This 911 incident remains unexplained to this day. The effects triggered by this event also continue in the present.
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The real challenge for the officer came when his supervisor summoned him into the office and laid down the law. The ranking officer accused him of lying—of fabricating the entire incident. That confrontation left him both angry and deflated, a heavy burden as he approached retirement.
He carried it for six years—until a call from fellow Gilbert detective Marianne Robb changed everything. Marianne and Dave Rich, both former Arizona police officers, founded the Unidentified Anamolous Phenomenon–Police Department in 2022 as a way to help first responders deal with inexplicable things that happened on the job and to cope with strange encounters.
Robb was with a friend who investigated UFOs and through their conversation Rich discovered he wasn’t alone. Many first responders had faced the same inexplicable events, the same trauma, and all shared a common thread: the fear of speaking out, the threat of ridicule, and sometimes even reprisals, or loss of job or pension.
In late 2022, Rich and Robb, both retired, took an unusual step: they created the Unidentified Anomalous Phenomenon – Police Department (check their website at UAP-PD) offering a haven for first responders who had faced the unexplainable. Since then, more than 100 first responders have reached out to share their stories from around the world. Their work focuses less on investigation and more on consoling, reassuring, and validating the distress of those affected.
“That’s all we deal with—first responders. All law enforcement—state, federal, local, firefighters, nurses, EMTs, paramedics,” Robb said. “If somebody wants to share a story, we’ll listen. These experiences can lead to Post-Traumatic Stress Disorder, a condition Rich and Robb have seen firsthand in many of the first responders who reached out to them for support.
Both former detectives stress the delicate line law enforcement officers and first responders walk when confronting the unexplained. It’s not just about personal credibility—it’s about the reputation of the agencies they serve. With the unexplained—or paranormal—is an entirely different story than traditional unexplained phenomena.
“You’re not going to say anything because you don’t want to be ridiculed by fellow officers or supervisors,” Robb said. While such experiences are more common than most realize, Rich and Robb say the code of silence among these professionals is real, and their experiences are impossible to quantify. “We don’t focus on ghosts or Bigfoot or UFOs. Our focus is on the first responders. And that gives us two things,” Rich said. “First of all, our caliber of witness is amazing because these are first responders. They are trained. They are certified. They are, basically, trained to be unflappable in stressful situations. But it also allows us to dip into these different genres.”
For example, on Aug. 4, 2020, the U.S. Department of Defense (now Department of War) created the Unidentified Aerial Phenomena Task Force to track and analyze potential national security threats. The task force’s work is now handled by the All-domain Anomaly Resolution Office.
In March, unidentified drones targeted sensitive U.S. military sites, including suspected swarms over Barksdale Air Force Base and Fort McNair. These advanced drones showed long-range reach, resisted jamming, and sparked high-level investigations and heightened security alerts. Rich and Robb emphasize that first responders are among the most credible witnesses. In their careers, honesty and integrity were always paramount.
Rich said that he never expected to become involved with an organization like the UAP-PD—until it landed in his lap. He reminds us that the old religious saying is there is more to Heaven and Earth than we will ever know. “We realize that there’s stuff in this world we don’t understand. There’s stuff that’s bigger than us,” Rich said. “Maybe we just need to use a little bit of grace when we’re talking about people who experienced it.”
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